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Privacy Policy

Privacy Policy

Chas Stewart Plumbing & Heating Engineers Ltd is committed to protecting your privacy. Our site does use cookies to track visitors for the purpose of improving the site. The Company does not sell, trade, or rent your personal information to others. In Summary we are committed to protecting your privacy. We use the information we collect on the site to enhance your overall experience. We do not sell, trade, or rent your personal information to others.

Children's Privacy Protection

Chas Stewart Plumbing & Heating Engineers Ltd is sensitive to the need to protect the privacy of children under the age of 18. The vast majority of the material on our web site is not intended for children and is not targeted to children or those under the age of 18. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.

Third Party Links

Chas Stewart Plumbing & Heating Engineers Ltd does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave www.chasstewartplumbing.co.uk, Chas Stewart Plumbing & Heating Engineers Ltd cannot be held responsible and has no responsibility for, the privacy policies or data collection activities at another site.

Data Sharing

From time to time Chas Stewart Plumbing & Heating Engineers Ltd may use agents or contractors who will have access to your personal information to perform services for Chas Stewart Plumbing & Heating Engineers Ltd (such as DATABASE MAINTENANCE, NEWSLETTER MAINTENANCE), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for Chas Stewart Plumbing & Heating Engineers Ltd. In addition, Chas Stewart Plumbing & Heating Engineers Ltd may also share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties. For example, we might share that our users are x percent PCs users and y percent Macintosh users. None of this information, however, will contain personal, identifying information about our users.

This is a privacy policy for our website. We respect your privacy.

Cookies and E-mail Addresses

We use Cookies on our website to store "session" information, and to gather anonymous performance and usage data about our website using Google Analytics. Our session cookies allow us to speed up your browsing experience on this site. You can prevent the use of Cookies by changing your Cookie Settings in your Browser's Security settings.

E-mail addresses and other personal details collected from our contact form are not sold or disclosed to third parties.

Site Visit Cookies

We use Google Analytics to monitor the performance of this website and improve its effectiveness and the services we offer. You can read about the usage of this data by Google here: How Google uses data when you use our partners' sites or apps.

More Information about Cookies

If you want to learn more about the general uses of Cookies, please visit Cookiepedia - all about cookies.

Category

Description

Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website.

Performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identify a visitor. All information these cookies collect is aggregated and therefore anonymous.

Functionality cookies

These cookies allow the website to remember choices you make [such as your username, language or the region you are in] and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages you can customise. They may also be used to provide services you have asked for such as watching videos or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting/advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of time you see an advertisement as well as help measure the effectiveness of the advertising campaign.

 

Cookies used on our website

Cookie Name

Cookie Description

Cookie Classification

Cookie Behaviour

PHPSESSID

This cookie is part of the scripting language that runs our site, and allows information to be passed between pages as you navigate through the site. For instance, should you use the online booking enquiry form, if you need to go back and correct any information on the form, this cookie helps by ensuring you don't have to type in all the information again. This cookie does not store any personally identifiable information and is deleted when you close your browser.

Strictly necessary cookie

Session cookie - disappears when the user closes the browser.

_utma

Google Analytics.
Used by Google Analytics to track user count of visits to a site, when a first visit was, and a last visit.

Performance cookie

Persistent cookie, lasts for 2 years

_utmb

Google Analytics.
Used by Google Analytics to track exactly when a user visits a site.

Performance cookie

Persistent cookie, lasts for 30 minutes

_utmc

Google Analytics. Used by Google Analytics to track exactly when a user leaves a site.

Performance cookie

Session cookie - disappears when the user closes the browser.

_utmz

Google Analytics.
Used by Google Analytics to track how a user got to this site (where from), what link was used, what part of the world.

Performance cookie

Persistent, lasts for 6 months.

MCDCookieconfirmed

We ask a question about if you’re happy for us to use cookies on our site.  This cookie stores your answer to that question so that we don’t have to keep asking you it every time you visit.

Strictly necessary cookie

Persistent, lasts for 90 days.

How to control and delete cookies

 

You can manage cookie usage through your browser settings. The help function in your preferred browser should provide you with the correct information. Some browsers provide helpful cookie guides:

Alternatively, http://www.allaboutcookies.org provides advice on how to do this, and further information on cookies and how to manage them.


N.B. In the case of some mobile devices, it may be necessary to consult the device’s instruction manual to manage cookies effectively.

Need more information?
If you have any questions or comments about our cookie policy, please contact us by emailing chasstewart@btconnect.com