Gas Safety Week - Tenants - Helping everyone stay gas safe

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14 September, 2023

Gas Safety Week - Tenants - Helping everyone stay gas safe

Gas Safety Week is an annual safety week to raise awareness of gas safety and the importance of taking care of your gas appliances. It is coordinated by Gas Safe Register, the official list of gas engineers who are legally allowed to work on gas.

Badly fitted and poorly serviced gas appliances can cause gas leaks, fires, explosions, and carbon monoxide (CO) poisoning. CO is a highly poisonous gas that can kill quickly and without warning, as you cannot see it, taste it or smell it.

By taking care of your gas appliances properly you are taking care of your home, your loved ones and even looking out for your local community. Follow these few simple checks to keep you and others safe.

Check your Landlord’s Gas Safety Record. By law, your landlord must keep gas pipework, appliances and flues supplied for you to use in good condition. They must arrange a gas safety check of the appliances and flues every year and give you a record of the check. If your landlord refuses to provide you with one, you can report their details to the HSE: https://bit.ly/LGSRReport1

Check for warning signs that could indicate your (or others) gas appliances are not working correctly. Signs may include lazy yellow /orange flames instead of crisp blue ones, error messages or unexpected noises from your boiler or dark and sooty stains around your gas appliance. Contact your landlord, or, if you own the appliance, a Gas Safe registered engineer to check it. You can find a registered engineer at GasSafeRegister.co.uk or by calling 0800 408 5500.

Know the six main symptoms of carbon monoxide poisoning – headaches, dizziness, breathlessness, nausea, collapse, and loss of consciousness.

Install an audible carbon monoxide alarm and look out for your community by making sure your friends, relatives and neighbours have one too. Check they are marked EN50291 and display the British Standards’ Kitemark.

Get your own gas appliances safety checked annually. Your landlord is not responsible for gas appliances that you own, so you should arrange for these to be safety checked once a year and serviced regularly by a Gas Safe registered engineer. Set a reminder so you don’t forget at StayGasSafe.co.uk.

Check your engineer is qualified for the type of gas work you need doing e.g., natural gas, domestic boiler. You can find this information on the back of their Gas Safe ID card and the Gas Safe Register website.

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"The telephonist's ability to book in my annual boiler service was excellent and so was the plumbers work".

Helen Beardsley - Stirling

"I am extremely impressed with the standard of work from your company. I am happy with the end product. Many thanks".

Mr. D. McMillan - Stirling

"Thank you very much for the work that has been carried out. I am more than pleased with the standard of the helpfulness of your staff."

Mrs. Fraser - Perth

"Your company responded immediately to my request to have new sink taps fitted. When the problem turned into an Emergency, Norman attended within the hour to solve the problem. Thank you all very much."

Mrs. Wilmanski - Alloa

"Very prompt response to our call - arrived within a couple of hours."

Mr. Hughes - Causewayhead

"Andy your plumber's workmanship was excellent. Thank you - well done".

Mrs. McKay - Inverness.

" Fabulous service and splendid result as ever".

Mrs. Cook - Perth

"The plumber was an excellent ambassador for your company".

Mrs. MacDonald - Inverness

"You were recommended by a neighbour and the Surveyor's ability to explain what the works would involve were very easy to follow".

Mrs. Keats - Blairgowrie

"Quality of work carried out was excellent. Would highly recommend".

Aqua Culture - Inverness

"At last, we have found a plumber who has turned up on time and delivered on promises".

Mr. Mason - Falkirk

"Thanks for a fast, efficient and friendly service".

Mr. & Mrs. Gibson - Callander

"What an excellent young man Andy was - and I would recommend Chas Stewart to others".

Mrs. Clough - Alness

"Thank you for the promptness and efficient way in which the work was carried out. If I require further work, I will not hesitate to contact you".

Mr. William Frazer - Strathconon

"I would like to thank you for the quick response in attending our premises and dealing with what could have been a most dangerous situation.

Our upstairs neighbours carbon monoxide alarm was going off intermittently over 2 days and as I was the only resident who had gas in the building I had to deal with this matter urgently. I called and explained the situation and someone was sent out there and then.

I cannot thank you enough and would highly recommend your services to others."

Brenda Ogg - Falkirk

"Just wanted to say thank you for the great service I got today. The guy in the office couldn't have been more helpful and the plumber who attended was really efficient, helpful and friendly (which is so nice given the number of grumpy people in the world). I would definitely use your service again and recommend you."

Susan Moran - Perth

"I wanted to write and thank you personally for kindly supporting our Opera Evening. It was a great success and raised over £8,000 for Alzheimer's Research"

Lady Cornwallis, Chair of Campaign Board, Perth College Development Trust

"Thank you very much for carrying out this work so quickly and efficiently. We are very grateful for the way in which the work was brought forward, and for the kindness and helpfulness that we have received from the firm and its work force at all stages of the process of replacing our heating system"

Graham Galloway - Aberfeldy

"I'd like to thank everyone at Chas Stewart Plumbing for a job well done"

Donald Hamilton - Fife

"I just wanted to say thanks for your prompt response to my request to fit a boiler at very short notice! It was much appreciated."

Jackie Kerr - Tayport

"We're really pleased with the service yesterday and I'd be really grateful if you can pass on our thanks and appreciation to Charlie. The boiler and heating is working well."

Douglas Cook - Perth

"Thank you for your prompt service"

Linda Bradley - Lochearnhead

"Your engineer came and fitted our new cooker. He was very patient, courteous and polite. We would use your company again and would happily recommend your company to friends and family".

Cameron Millar - Tulloch, Perth

"...We are very happy with the work carried out and Charlie was very patient and courteous"

Linda Millar - Perth

"Thank you for the the promptness and efficient way in which the work was carried out. If I require further work I will not hesitate to contact you"

Mr W Fraser - Strathconan

Mr W Fraser

"Just a note to say how much we appreciate your first class service from phoning your office in a panic over our boiler not working until your engineer arrived at my door was about 1 hour. Top class service. Many thanks"

Mr H Farron - Pitlochry

Mr H Farron

" Over the years your company has done various other plumbing jobs for us and on every occasion we have been delighted not only with the standard of workmanship but also with the friendliness and courtesy of your staff"

JK Hutchison - Perth

JK Hutchison

"Thank You. The boys were great!"

Miss L Florence - Portobello

"The guys were excelleny - polite, tidy and asked whenever there were any decisions thta needed to be made. I'm very pleased with the work...."

Colin Dick, Crossgates

"Charlie did an excellent job of servicing and repairing a fault in the boiler. In fact, our underfloor heating has never worked as efficiently in the 7 years since we have been in this house... excellent communication and service..."

Graeme Hunter - Murthly

"My wife and I feel I must wriote to you to commend two of your employees. the professional approach of both Scott and Liam is to be commended. Their cheerful manner and hard work made the upheaval easy to bear. Please pass on our sincere thanks and gratitude to both".

Mr & Mrs Scade - Dunfermline

"Thank you for the the promptness and efficient way in which the work was carried out. If I require further work I will not hesitate to contact you".

Mr W Fraser - Strathconan

"I wish to thank you and your staff for the amazing work you did when you put in my shower - yourself, Gary, your apprentice Ben and the rest of your workers. Thank you all. I'm very glad it was yourselves that did the work for me. I can only say thank you all so much. The work was amazing..."

Susan & John Smith - Perth

"A good job done!"

Mr Walker - Perth

"Thank You. The boys were great!"

Lesley Florence - Portobello

"I would like to praise the plumber you sent to put my new boiler in. He never stopped and cleared up then showed us how to work it. A very pleasant young man as was his helper - his work was neat and tidy..."

Stella Hollis - St Andrews

"I am extremely impressed with the standard of work from your company. I am happy with the end product. Many thanks".

Mr D McMillan - Stirling

"You were recommended by a neighbour and the Surveyor's ability to explain what the works would involve were very easy to follow".

Mrs Keats - Blairgowrie

"Many thanks for your prompt and efficient service"

Mr JK Gough - Newton of Pitcairns

"Hi just wanted to thank everyone for the excellent service I received. I would have no hesitation in recommending you. Everybody so professional and friendly, Derek".

Derek Mackintosh - Newtonmore

" Thank you for a great service and all your help"

Vanessa Mutch - Errol

"Your firm did a First Class job and the installing plumber was excellent. I have already recommended your company to a couple of neighbours who are going to change their boilers after the summer".

Raymond Quinn - Crossgates

"Your engineer Paul is a very hard worker and his work is both neat and tidy. Very impressed..."

Brian Cameron - Menstrie

"Your two young lads (Ryan and Ben) were good guys and carried out a tidy and efficient job" (July 2017)

Ray Mackie - Airth

"Your engineer Charlie did a great job fixing my oil boiler. I'm very happy with the service received" (July 2017)

Stewart Cairns - Murthly

"Had a couple of jobs done for my work and both times the service was brilliant. I would highly recommend Chas Stewart" (July 2017)

Mark Laing - Perth

"We asked Chas Stewart to replace the old boiler and hot water tank in our 1970s bungalow with a gas combi boiler. I could not be more pleased with the work the guys did. They were so polite and friendly, did an amazing job, and even swept/mopped the kitchen floor when they were done. Amazed they got the work done in just over a day! Can't rate them highly enough" (June 2017)

Cat Burton - Scone

"It was a pleasure to have Paul from Chas Stewart Plumbing & Heating Engineers to fit the new boiler. He cleaned up and left the property as he found it. Thanks for a no hassle job" (August 2017)

Rosemary Cuthill - Dunfermline

"Very friendly. Did the job quickly and did everything on the quote. I would recommend them to friends and family". (August 2017)

Lindsey Anderson - Falkirk

"Pleased with the service carried out. The engineer was polite and knew what he was doing and it was an efficient, straight forward service. Pleased and have booked yearly service". (December 2016)

Denis Welsh - Perth

"Thanks again. Great service as always and happy to recommend Chas Stewart Plumbing & Heating Engineers to friends and family". (October 2017)

Ian Christie - Perth

"Very happy with the work. Will highly recommend you" (November 2017)

John Brown - Perth

"Very good clean workers - tidied up when the job was finished. Did what they said they would do ie. they phoned when they said they would and arrived promptly when they said they would. I would highly recommend Charles Stewart Plumbing & Heating Engineers" (December 2017)

Moira Nolan - Dundee

"Job completed satisfactorily on date given. Fire removed and taken away and wall left in good condition in living room. We purchased an electric fire and this is in place. Very happy" (December 2017)

George Cassidy - Leslie

"Thank you for your prompt response to our dilemma and a job well done. Communication was good and you provided an early date when the installation of the boiler could be carried out. Absolutely on time on the day and you did a brilliant job." (January 2018)

Pam Blanks - Grandtully

"Thank you very much for your assistance with the work and please thank the engineer. He was first class!" (February 2018)

Mr Smith - Perth

"We had Ryan out and he was dedicated to fixing our leak. I would highly recommend Chas Stewart Plumbing & Heating Engineers and would use them" (January 2018)

Rosalind Boyd - Cambusbarron

"Thank you very much for sending Ryan and Alec. Very pleased with the the work they did at both locations" (February 2018)

Andrew Wilson - Scone

"Communication was good. They provided an early date when the installation of the boiler could be carried out. They were absolutely on time on the day and did a brilliant job" (February 2018)

Ms Pam Blanks - Pitlochry

"Had a new shower fitted - no problems at all, great service" (June 2018)

J Cullan - Dundee

"Had a new shower fitted by Chas Stewart Plumbing & Heating Engineers. Great service. no problems at all!" (March 2018)

Jackie Nicoll - Perth

"Arrived at time they said they would. The engineer was very nice and did my quote for me with good advice" (March 2018)

Brenda Shand - Blairgowrie

"Pleasant, polite and got the job done. Thanks!" (June 2018)

Anne Thomson - Glenrothes

"Great company to deal with. Engineer who came out to give quote was well informed and an experienced fitter so was able to answer all my questions. Very competitive price with detailed breakdown of the job. The engineer who installed the boiler was professional, efficient and friendly and I would recommend this company to anyone" (November 2018)

Kathy Pidgeon - Bridge of Allan

"The engineer and his apprentice did a brilliant job. No mess left and explained all the workings of the boiler. Would highly recommend". (November 2018)

Charlotte Allan - Stirling

"Thank you to the team. We appreciate the high level of care and attention to detail evident throughout the job" (April 2019)

Mr & Mrs Walker - Perth

"Many thanks for the customer service I have received during the course of my Dad's boiler replacement. It's been a pleasure dealing with your company. I will not hesitate to recommend Chas Stewart to friends and family for your services" (August 2019)

Lawrie Allan - Auchtermuchty

"Well pleased with the results. The team did a fantastic job. Very pleased with the cost. Would highly recommend." (November 2019)

Gary Brown - Cowdenbeath

"Just a quick note to thank you for a very clean and tidy job - a very good plumber. Charlie was especially very professional and efficient and explained everything in an easy understandable manner"

Mrs Pine - Crieff

Mrs Pine - Crieff - 06/11/20

Quick and efficient. Pleasant manner

Sarah Windmill - 04/03/21

The plumber arrived on time. He phoned first to confirm when he would be there .The work was carried out and explained to me. Neat and tidy job.

Graham McAuley - Kirkcaldy - 04/03/21

"Thanks very much, you are definately the best sub-contractor on the project since its outset over 3 years ago"

Peter Howard - Aberclay Property Finance - 16/11/20

"The service you have provided has been exemplary"

Hannah Buchanan-Smith, Cambuskenneth - 06/11/20

Many thanks again for the work carried out which was to a high standard and we would certainly use your services again in the future.

Michael Tunney - Aberargie - 11/05/2021

Many thanks for carrying out the work in such a professional manner. We are delighted with our new shower room. Every single person who came into our house was friendly, professional and polite. I would have to single out Danny for whom nothing was a bother, and similarly the joiner, Liam.

Susan Mitchell - Rosyth - 10/05/2021

Fantastic, fast and efficient.

Caroline Tait - Kirkcaldy

Very impressed with the service and will definately use again for any future maintenance on the property.

Elinor Coldron - Landlord of Perth Property

They did a good job. It was what I wanted.

Ruth Murphy - Cumbernauld

We have been impressed with the efficency of Chas Stewart and the quality of the installation of a replacement boiler. They have been a pleasure to deal with. I would have no hesitation in recommending them.

Antony Simpson - Rattray - 29/03/2022

Nice engineers job completed quickly and officiant very recommendable.

Jack Horne - Auchterarder - 24/05/2022

Extremely responsive and efficient. Will use again.

Yvonne Sibson - Perth - 24/05/2022

Thank you for undertaking the work! We are really pleased with the outcome and bathrooms are looking fantastic!

David Morrison - Inchture - 22/05/2022

Although I did not end up using this firm they were amazing to deal with. Courteous and helpful on the telephone and available on the day they contacted me. Pricing was extremely competitive and as they are local I would have no hesitation in using them on any future fault.

Marion Burgess - Perth - 22/05/2022

Very quick in coming out and quick to do the service. Reasonably priced also. Would recommend.

Alison McNicoll - Dundee - 26/10/2022

Immediate call back and service arranged for same day and completed. Advice given on any concerns and questions I had regarding the boiler and gas central heating system, as this one, I only found out after occupying the property, had not been serviced nor maintained since installation in 2020. Very satisfied with the customer service and Ryan's knowledge and advice. Will definitely recommend this company. Thank you very much.

Dawn Inkster - Cowdenbeath - 15/12/2022

Although he was delayed a bit, the plumber was a very pleasant young man and he fixed the problem. He didn't leave any mess.

Ann Marie Kerr - Dunblane - 01/03/2023

They did a good job and quickly.

Penny Baldwin - Aberfeldy - 01/03/2023

Thank you for sending out the very nice and very helpful plumbers, joiners and electricians to fit my new wet room, which will help me a great deal in my illness. Nothing was too much for them and I am very grateful for all they did. The difference in the work they did and the cowboys who put in the last bathroom is second to none. I would be very happy to let them back for any work that had to be done. I am eternally gratefull. Also, the decorator did a good job.

Anonymous - Blair Atholl - 23/06/23

Prompt and professional

David Barrie - Dundee - 18/08/23

Quick response. Job well done.

Esther Dingwall - Rattray - 23/08/2023

Great Job done by the plumber. I will recommend this company to anyone wanting to repair their broken pipe or do any plumbing work.

James Omojola - Perth - 27/09/2023

Reliable and helped me sort out a leak.

Fiona Taylor - Bannockburn - 11/10/23